FAQ

Answers to common questions.

How do I place an order?

Add products to your cart and use the order button. Depending on how the store is set up, you either continue to checkout or send an order request on WhatsApp.

Is an order request a confirmed order?

No. A WhatsApp order request is confirmed only when the store contacts you to confirm availability, delivery charges and the final amount.

Which payment methods are available?

Payment methods are configured by the store owner. This demo has no payment gateway enabled.

How long does delivery take?

Delivery time depends on your location and the product. Please confirm with the store when your request is confirmed. (Sample answer)

Can I return a product?

Please read the Returns & Refunds page for the store policy. (Sample answer)

How can I contact support?

Use the Contact page, call, or message us on WhatsApp.

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